Senior-level Jobs in Nigeria

19

jobs

ICS Outsourcing Nigeria Limited

Head Of Customer Service

Lagos, Nigeria

Scalein

Regional Director

Lagos, Nigeria

Visa

Finance Director, Nigeria

Lagos, Nigeria

Hobark International Limited

Business Development Manager - EPC Projects - Lagos

Lagos, Nigeria

Hobark International Limited

Business Development Manager - EPC Projects - Rivers

Portharcourt, Nigeria

Flour Mills of Nigeria

Head Of Agri Input Sales

Lagos, Nigeria

Mastercard

Director Of Business Development, West Africa

Lagos, Nigeria

Flour Mill of Nigeria Plc

Head Of Agri Input Sales

Lagos, Nigeria

Ascentech Services Limited

Area Sales Manager

Lagos, Nigeria

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SPIE Oil & Gas Services

Procurement, Supply Chain Management Coordinator

Lagos, Nigeria

Head Of Customer Service

Closing: May 9, 2024

12 days remaining

Published: Mar 14, 2024 (2 months ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Requirements
  • Bachelor's Degree in Business, Marketing, or a related field
  • 5+ years of experience in a customer service leadership role
  • Exceptional customer service and problem-solving skills
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to lead and motivate a team of customer service professionals
  • Ability to analyze data and identify areas for improvement
  • Working knowledge of CRM systems and other customer service software.


Responsibilities
Requirements
  • Bachelor's Degree in Business, Marketing, or a related field
  • 5+ years of experience in a customer service leadership role
  • Exceptional customer service and problem-solving skills
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to lead and motivate a team of customer service professionals
  • Ability to analyze data and identify areas for improvement
  • Working knowledge of CRM systems and other customer service software.


Job Description

  • The Head of Customer Service will responsible for overseeing the customer service team and ensuring that customers receive a positive experience with the company.

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